We purchased our appliances on Jan 2, 2012. Frank the salesperson was very helpful, and worked with us to get us what we needed (Fridge, stove and dishwasher, balancing products to get us within budget.

As we were trying to cope with having to alter a granite counter top to ensure the range fit, Frank talked us through sizing and was always willing to work with us if we could not make the size work. His post sales service was excellent.

Delivery was within the schedule they provided in the morning and the delivery people were very attentive.

I would definetly use them again and have already referred people to Caplan's.